We are looking for candidates with various technical specialties to answer incoming B2B help desk calls while providing outstanding customer service.
This is a WORK FROM HOME position. You may reside ANYWHERE in the continental U.S. as long as you can provide your own home office.
Preferred qualifications include one of the following:
-Associate's or Bachelor's Degree in Computer Science or related degree
-Microsoft MCP/MCSE, Novell CNA/CNE or Cisco certifications
-Relevant IT work experience, which may include support in: network administration, Citrix, Active Directory or database administration
Required skills:
-Strong verbal and written communication skills with clear voice quality
-Ability to multitask with a phone and computer
-A positive attitude and the ability to work independently
This position requires overnight hours.
If you are interested, please email ayu@nticentral.org
If this particular position does not interest you, we also have other types of work-from-home jobs available. Email ayu@nticentral.org for more information.